Info for New Patients
Frequently asked questions at Check-In:
In efforts to streamline the check-in process for 2025, we have simplified the Pediatric history form to be completed at your first visit/first well check of the year.
Q: I’ve been asked to upload a picture of my driver’s license or photo ID. My child doesn’t have a driver’s license.. why do I need to do this?
We require photo ID on your initial visit to verify identity and for compliance purposes. In pediatrics, this is a request for the parent’s driver’s license.
Q: I don’t have my insurance card on me. Can’t I just bring it to my appointment?
We do need a copy of your insurance card on file in the office. This allows us to bill your insurance company and minimize your out of pocket costs. If your child is covered under more than one policy, we need information for all involved policies.
Q: Why are there so many forms to fill out?
There are many forms that we are required to collect prior to seeing a patient. Many of you are already familiar with HIPPAA and the Notice of Privacy Practices. Other forms that you may not be familiar with are Assignment of Benefits, Release of Billing Information, and Office and Financial Policy forms. Luckily, we only need these administrative forms annually!
Patient Portal
- Attention KFP Families! We have a new portal! If you need another portal invitation sent, please give us a call at 615-819-5431.
- Benefits of the patient portal:
- Review your past clinic notes
- Request prescription refills
- Review lab results
- Send a message to your doctor
- Access your child's vaccination record at any time
Ready to make an appointment?
Call us at (615) 819-5431
Have a sick kid and not sure when to make an appointment? Just come on in! We are accepting walk in appointments for sick visits from 7AM to an hour before closing. (Walk in hours may change during summer season, please check social media for current posted hours)